Privacy Policy

Agni Enterprises, LLC, doing business as Head to Heels Safety Supplies (H2HSS), respects your privacy and is committed to protecting the information you provide us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, https://www.headtoheels.net. We operate in accordance with U.S. laws and regulations, including the California Consumer Privacy Act (CCPA), where applicable. We do not currently sell to customers in the European Union and therefore do not fall under the General Data Protection Regulation (GDPR).By using our website, you agree to the terms outlined in this Privacy Policy.

1.Information Collected During Ordering and Operations

When you order and register with H2HSS on the web, as well as through our Customer Contact Centers, we collect the following information: name, address, phone, email, payment method (including credit card numbers), personal web settings, and account numbers. We do not sell or distribute this information to any third party, except to complete transactions with our freight companies and third-party suppliers authorized to drop-ship orders on our behalf.

When you register as a customer and provide your email address, we may send you email notifications with product recommendations, pricing, or service updates, including paid advertisements from third parties (H2HSS authorized suppliers). You can opt out of this service at any time by adjusting your profile settings or following the instructions included in the first email you receive from us.

2.Information Collected During Promotional Programs

Information may be collected from you during promotional campaigns, direct mail, and customer surveys. Inclusion of your email address and contact information indicates permission to send you notifications, including third-party advertisements. You may opt out at any time by following the instructions at the bottom of our emails or contacting us directly.

Our website, https://www.headtoheels.net, may contain links to other websites. Please note that when you click on these links, you are leaving the H2HSS website. The privacy policies of those external websites may differ from ours, and we are not responsible for their content.

Our website – https://www.headtoheels.net -uses software tags called “cookies” to identify customers and track shopping baskets when they visit our site. “Cookies” benefit the customer by allowing them to stay logged in during their visit so they do not have to continually log-in. “Cookies” also allows selected products within a shopping basket to remain as a customer goes to other areas to browse.

Our website uses “cookies” to identify customers and track shopping baskets. Cookies allow users to remain logged in during their visit and retain selected products in their shopping basket.

We maintain log files of traffic that visits our site. These log files do not link any information gathered to personally identifying details. Information collected includes IP addresses, browser types, and pages visited.

You can provide feedback via our website. Feedback is used solely to improve our systems and services. For specific customer queries, please visit the Contact Us section of our website or call our Customer Contact Centers.

Users can update or correct their personal information through the My Account section of our website. If you have any issues, need help updating your information, or wish to opt out of our mailing list, please email us at via Contact Us page.

All information gathered on https://www.headtoheels.net is stored and maintained in secure facilities. Our current security technology is Secured Socket Layer (SSL) encryption to protect sensitive data.

H2HSS uses encrypted data transmission and Secure Hypertext Transfer Protocol (HTTPS) to protect customer information. In the event of data theft, we will notify impacted customers and vendors within 48 hours and provide necessary details to help prevent harm to your organization.

H2HSS reserves the right to change this Privacy Policy at any time. The revised policy will be posted on our website for review.